With three decades of industry experience, James oversees the daily operations of the company, ensuring every department is running at peak efficiency. He began his career in the hands-on world of PC repair and sales, which grounded his deep understanding of technical service and customer care. Today, his focus is on the "big picture"—driving profitability and nurturing long-term client relationships. James is particularly proud of deploying operational software for startups and watching them scale into successful enterprises. A focused and determined leader, he lives by the motto "measure twice, cut once" to ensure the best results for both the team and our clients.

With a remarkable 65 years in sales and 26 years specifically within the logistics sector, Mel brings a wealth of strategic insight to the team. Specialising in sales, consultancy, and product development, he is a "big picture" thinker who thrives on the excitement of solving urgent problems. Mel’s unique perspective allows him to look beyond the immediate project to find innovative long-term solutions. Having previously worked in computer sales and maintenance, he now channels his energy into helping our clients achieve the best possible outcomes. Outside of the office, Mel is a passionate entrepreneur in the hospitality industry and enjoys spending his weekends away.

With three decades of experience, Ken is a cornerstone of our technical team. He manages everything from software development and system integration to critical cloud services and backups. A former professional photographer turned developer, Ken brings an engineer’s mindset to every project, specialising in VB.NET and SQL. He is a "big picture" thinker who effortlessly transitions into the fine details of data manipulation to ensure seamless system performance. Ken thrives on the variety of work found at the company and is always motivated by the challenge of a new project or a piece of electronics to fix.

Neil describes himself as a "more successful Wile E. Coyote"—a versatile and determined problem-solver who hasn’t met a complex bug he couldn't hunt down. Having worked across industries ranging from fashion to live music, Neil eventually found his home in logistics software. He’s a detail-focused developer who thrives on the "tunnel vision" required to get a project live. Neil loves the friendly atmosphere of the office, though he’s equally at home working remotely or in a hybrid setup (as long as there are biscuits and tea nearby). An amateur astronomer and a secret spoons player, Neil brings 40 years of expertise and a great sense of humour to our development team.

With four years in the industry and 18 years of experience in high-pressure betting environments, Nicole is the backbone of our daily operations. As our Admin and Accounts lead, she handles everything from invoicing and Sage management to ensuring client requests are met with speed and precision. Nicole thrives in a busy office environment where she can stay organised and proactive. Known for her "ask and ask again" approach to productivity, she ensures no detail is missed. Outside of work, Nicole is a dedicated mum who enjoys unwinding with a good movie and a hot coffee.

Lanre plays a vital role in managing the company’s bookkeeping and financial administration. With a sharp eye for detail and a highly organised approach, he ensures accounts are maintained accurately and efficiently. Supporting the wider accounts team, Lanre helps keep day-to-day financial operations running smoothly while maintaining a professional and dependable service for both the business and clients alike.

A Computer Science graduate from the University of Hertfordshire, Peter has spent 27 years mastering the intersection of software and hardware. As our Support Engineer, he is responsible for the end-to-end experience of LSL Software—from installation and training to the creation of bespoke SQL and MS Access reports. Peter’s expertise extends beyond our own platforms, providing vital IT and Windows-based support for our clients' physical infrastructure. Driven by a genuine desire to help others, he combines an in-depth understanding of freight forwarding with a passion for new technology. When he isn't solving complex technical issues, Peter is likely building custom PCs, gaming, or exploring the outdoors on a camping trip.

With two decades of industry experience, Stuart is the steady hand behind our clients' hardware and systems. Specialising in Microsoft 365 migrations, hardware maintenance, and Azure AD, he ensures that technical infrastructure remains seamless and secure. Before joining the team, Stuart managed IT for a large construction firm, a role that honed his ability to handle complex, multi-site technical challenges. He is a detail-focused professional who believes that the best IT support comes from spotting the small things before they become big problems. When he isn't troubleshooting for clients, Stuart enjoys tinkering with old electronics or unwinding with a quiet walk and a good podcast.

Max is a Support Engineer and Web Developer with over a decade of experience turning technical challenges into simple, effective solutions. He plays a key role in delivering top-tier client support while designing and building modern, user-friendly websites. Known for staying calm under pressure and prioritizing what matters most, Max combines big-picture thinking with sharp attention to detail. He thrives in collaborative environments and is driven by seeing his work make a real impact. Outside of work, you’ll find him gaming, exploring the world of development, or unwinding with a good series—preferably with something stronger than tea in hand.